Shipping & Return Policies

When you shop our products in our online store, we will ship them via FEDEX. If you live in Northern Colorado we can deliver if you choose the delivery option. When placing your order you will be prompted to select one of our shipping options; if shipping living plants use the 2nd day or the overnight option. Plants can only be in a box with out water and sun for up to 48 hrs, after this time the plant becomes stressed. Our products are specially packaged to avoid plant dryness or plant freezing. We will not ship live plants if the weather is below 25 degrees. If you have questions or concerns about our shipping service please contact us.

When you purchase your products at Gulley Greenhouse you have the option to have them delivered to your home or another address. Depending on the type of item that is being delivered is how the delivery price is decided. For most orders our fee is $2.50 / mile. For orders over $1000, fountains, custom pots or other heavy items our fee is $5.00 / mile. Our address is 6029 South Shields.

Gulley Greenhouse ships and delivers hundreds of plants every year. We package every item carefully according to the type of product ordered and we estimate the amount of time that it will take that particular product to arrive to its destination. We ensure that every step is taken to maintain a quality plant product while traveling to its new home. If you have questions or concerns about our shipping or delivery process please contact us at 970-223-4769 Ext. 751

Upon purchasing plant material from Gulley Greenhouse, you understand that plants are living things and do require care. If a plant is given reasonable care and fails to survive during the period of the guarantee, we will replace it with the same or similar species or issue an instore credit for the purchase price of the plant.  Both the plant and the receipt are required for replacements. We do not replace replacements.

Gulley Greenhouse offers store credit for the purchase price of the following items: Perennials, Jeepers Creepers, Roses, Shrubs, and Trees until October 31st of the purchase year. Items purchased at a 20% or more discount are excluded from this guarantee. After 7 days, a 10% restocking fee may apply. No cash back.

If you have a return to make, please save the plant material (even if it is dead) and contact us about it. We will be happy to help you make your claims and receive your credit or replacement plants, we just want to ensure that no further issues will happen to your garden.

We do not offer guaranteed returns on Annuals, Vegetables, Herbs, Houseplants, Hanging Baskets, Patio Pots, or Waterplants.

Unopened and undamaged Hard Goods (non-plant material) may be returned within 15 days from the purchase date for a refund or store credit for the purchase price, if the item is still in resalable condition. Items purchased at 20% or more discount are excluded from this guarantee. After 7 days a 10% restocking fee may apply. No cash back.

Please note that you will either need the original receipt or you will need to have purchased the item you wish to return under your customer name in our system for any return. In some cases, we may need the remains of the plant so please call us to see if this applies to your return. No cash back.

We reserve the right to revoke our guarantee in the case of intentional misuse of this guarantee.

Shopping and ordering plants or products from Gulley Greenhouse is easy. Shop at our Garden Center located in Fort Collins, Colorado or use our online store to shop. We carry thousands of products every season so you can find the products you like in our catalog, our website, or at our store. If you want a special item or cannot find the product you are looking for, please email us. We can special grow or order the product you want. Thanks for ordering from us!

Gulley Greenhouse may offer coupons to clients during the season as well as great discounts and sales. We have some of the popular discount offers that most stores have, such as senior’s day or military discounts, but we also honor discounts to commercial and wholesale customers through our Garden Center.

Coupons are not cumulative and the cannot be used in combination with other discounts. Coupons will be applicable 1 per customer per visit per purchase unless marked otherwise. Our coupons indicate the expiration date.

Our Garden Center Discounts apply to all of our full priced products and are as follows:

  • 10% Off Senior Day Every Wednesday
  • 10% Off Military Discount Daily
  • 10% Off Houseplants Student Day Every Tuesday
  • 20% Off Commercial Customers Daily
  • 30% Off Plants for Wholesale Customers Daily
  • 20% Off Hard Goods Products for Wholesale Customers Daily

*In order to receive our wholesale or commercial discount you must sign up at our main office Monday to Friday 9:00 am to 4:00 pm. You can obtain our coupons from our weekly newsletter or from the local newspaper!

Shop our products in our Online Store and choose “In-Store Pick Up” from our shipping  options. You can select and pay for your products online then simply stop by our store and pick up your items. This is an easy and fast way to shop for your garden this season.